Please get in touch !!!
Please find our full company address and contact as follows :-
ECU-EXPRESS
UNIT 12, 2 BEAUMONT ROAD
TUNSTALL
STOKE ON TRENT
ST6 6BE
Telephone 01782 541757 or
07909 991773
Or email ecuexpress@yahoo.co.uk
Buy now with peace of mind !!!!
Here at ECU Express we aim to provide a high standard of customer service at all times, however if you feel we have failed our objectives please put forward your concerns to us either in writing to the address above or by e-mail or telephone call, as your customer feedback is very important to us.
Our terms and conditions
All our units come with a 12 month warranty, and are fully tested prior to dispatch. However should you feel the need to return a suspected faulty unit please send to the address above with symptoms of fault encountered.
We reserve the right to have an approved independant 3rd party test carried out upon the unit for an independant opinion about the unit.
Should the unit be deemed faulty, we reserve the right to replace the unit or offer a refund in full if a replacement be unavailable.
We cannot be held responsible for any third pary involvement costs such as coding issues or such like. This also applies to storage and reprogramming costs occurred by any customer or any other external costs occurred..
Although our standard warranty is comprehensive, it is up to the customer to ensure the original cause of the ecu failure is rectified so that our replacement part is not also damaged.
Failure to do so will result in our warranty becoming
invalid. Please remember the onus is on you to avoid this happening.
Returned units should be sent recorded delivery as we cannot be held personally responsible for units lost in the post.